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CLAIMS
 
     
  To Our Valued Military Customer:

We regret that your move was not completed to your total satisfaction, and it has become necessary for you to file a claim. This online filing process has been designed to help you file your claim as quickly and easily as possible.

Please note that you must file your DD Form 1840-R within 75 days of delivery for any damage or loss you noticed after delivery was made. This form is not a claim, it is only a notification that additional items might be claimed.

Do not repair or discard any damaged item unless we have authorized you to do so. We have the right to inspect all claimed damage prior to any settlement and to salvage any items we pay in full.

Please be assured that every effort will be made to promptly resolve your claim as quickly and fairly as possible.

Also please note that the claims form (DD Form 1844) must be submitted within nine months of date of delivery for you to obtain Full Value Replacement.

 
       
 

 

Form DD1840R (PDF file requires free Acrobat Reader)
Complete and send to Ameritrans.

(For claims questions please email claims@atrans.us)

 
       
 

 

Form DD1844 (PDF file requires free Acrobat Reader)
Complete and send to Ameritrans.

(For claims questions please email claims@atrans.us)